Client Experience & Engagement Specialist (Community Engagement Navigator
🌟 Now Hiring: Community Engagement Navigator 🌟
Help people reconnect, rediscover, and rejoin the world around them—one meaningful outing at a time.
Who We Are:
At Guardian Angel Senior Services, we believe that home care should go beyond the home. We're a mission-driven agency helping people live full, connected lives—especially those who might feel left out of the conversation. We don’t just help people stay safe. We help them belong.
About the Role:
We’re looking for a Community Engagement Navigator—a warm-hearted go-getter who can help clients get out into the world and feel like part of it again. Think of yourself as part social connector, part life coach, and part trusted sidekick. You'll help clients explore their interests, connect with resources, and gain confidence being active in their community.
This role is ideal for someone who loves people, knows how to build trust, and isn’t afraid to pick up the phone, knock on a few doors, or go with a client to that first yoga class, town meeting, or library book club.
What You'll Be Doing:
Build strong, trusting relationships with clients who may be elderly, disabled, or managing chronic conditions or mental health challenges.
Help clients explore and access activities that interest them—whether that’s a community garden, local art show, day program, or spiritual service.
Research community events, programs, and services that match each client’s unique personality and preferences.
Help coordinate appointments, transportation, and logistics—sometimes going along for the ride.
Collaborate with families, caregivers, and our in-house team to create a plan for deeper community connection.
Be a cheerleader, advocate, and gentle motivator all rolled into one.
What You Bring:
A passion for people and a talent for listening
Comfort working with individuals facing mental illness, disability, isolation, or substance use challenges
Knowledge of local community resources (or the motivation to find them!)
Excellent communication skills and professional boundaries
A valid driver’s license and access to a reliable, insured vehicle
Tech-savviness (we use Microsoft Office and digital communication platforms)
Strong problem-solving skills and the ability to think on your feet
A heart for equity, inclusion, and making a real difference
Bonus Points If You Have:
1+ years of experience in healthcare, mental health, or community/social services
A degree in social work, public health, psychology, sociology, or a related field
Perks of the Job:
Work that’s never boring and always meaningful
Autonomy and flexibility in your daily schedule
Support from a caring, collaborative team
The chance to change lives—including your own
This isn’t a desk job. It’s a people job. If you believe in community, compassion, and human connection—we’d love to meet you.