Home Care Manager- Metro West

Marlborough, MA
Full Time
Metrowest
Mid Level

Founded in 2003, Guardian Angel Senior Services was created from a dream that we could make a difference in the lives of seniors and go above and beyond the call of duty. We pride ourselves on hiring individuals who have the heart of a caregiver, a passion for this field, and a commitment to our clients.  Come join our dynamic team in this critical leadership role. This position will have the opportunity to open a brand new location with existing support staff! 

Schedule: M-F 8am-5pm

Employment status: Full time, exempt

We’re looking for someone who is ready to:

  • Oversee all aspects of home care schedule matching caregivers with frail, elder and disabled clients
  • Motivate, supervise, lead and direct office and caregiver staff in compliance with company and contract guidelines
  • Manage daily office activities to include scheduling, account management, oversight of payroll, Workers Comp and Reporting
  • Ensure the delivery of quality services and care
  • Manage the intake of new home care cases and contracts to promote growth 
  • Oversee recruitment efforts
  • Set and assist to meet location goals in hiring statistics and cases booked

The right candidate will have:

  • A minimum of two (2) years experience in home care and primarily scheduling and or supervision of schedulers
  • A minimum of two (2) years management experience, preferably of paraprofessionals, with proven ability to build and lead teams
  • The ability to interface effectively and professionally with clients and families
  • A working knowledge of government contract management; knowledge of ASAPS preferred
  • The ability to handle stressful situations with compassion, understanding and patience.
  • Excellent decision making, negotiation, time management skills, and written and verbal communication skills
  • Account Management skills
  • Salary commensurate with experience and industry standards

Submit your resume for consideration!
 

Guardian Angel Senior Services is an Equal Opportunity Employer. We do not discriminate against race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, or genetic information.


 
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